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  • Privacy Policy

     

    Last updated: June 20, 2024

    This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

    We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    Interpretation and Definitions

    Interpretation

    The words of which the initial letter is capitalized are defined terms. The definitions provided below apply throughout this Privacy Policy. These terms may be used interchangeably in singular or plural forms, as dictated by the context.

    Definitions

    For the purposes of this Privacy Policy:

    • You means the individual accessing or using the Service, and the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
    • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Alaya Naturals LLC, 2520 Coral Way, Suite 2372, Miami, FL 33145.
    • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
    • Account means a unique account created for You to access our Service or parts of our Service.
    • Website refers to Our website, located at http://www.alayanaturals.com, and includes all subpages and sections accessible therein.
    • Service refers to the Website.
    • Service Provider means (i) any natural or legal person who processes data on behalf of the Company; and (ii) third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
    • Personal Data is any information that directly or indirectly identifies You or can reasonably be linked to You as an individual, including but not limited to, Your name, email address, phone number, and internet activity.
    • Sensitive Personal Information is any Personal Data that reveals Your racial or ethnic origin, religious or philosophical beliefs, union membership, genetic data, biometric data, health information, personal information concerning a person’s sexual orientation or sexual activities, and precise geolocation data.
    • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
    • Device means any device that can access the Service, including but not limited to a computer, mobile phone and/or digital tablet.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
    • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
    • Consumer means a natural person.
    • Sale means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's Personal information to another business or a third party for monetary or other valuable consideration.

    Collecting and Using Your Personal Data

    Types of Data Collected

    Personal Data

    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
    • Usage Data

    By using our Service, You expressly consent to the collection, processing, and use of Your Personal Data as described in this Privacy Policy. You have the right to withdraw Your consent at any time by contacting Us through the provided contact details.

    Sensitive Personal Information

    We do not intentionally collect Sensitive Personal Information as part of Our standard data collection practices. However, to the extent that Sensitive Personal Information is inadvertently received by us (for instance, if provided by you through customer support interactions or as part of user-generated content), We are committed to treating such information with the utmost care and in accordance with the California Privacy Rights Act (CPRA).

    Usage Data

    Usage Data is collected automatically when using the Service.

    Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

    We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

    Tracking Technologies and Cookies

    We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

    You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

    Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the "What Are Cookies" article.

    We use both session and persistent Cookies for the purposes set out below:

    • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service.
    • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
    • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
    • To manage Your requests: To attend and manage Your requests to Us.

    We may share your personal information in the following situations:

    • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
    • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
    • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
    • With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

    Data Minimization and Retention of Your Personal Data

    We only collect Personal Data that is necessary for the purposes for which it is processed. We ensure that the Personal Data we collect is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed. Our aim is to limit the impact on Your privacy while still providing the high-quality service you expect from Us.

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies. Once the retention period expires, Personal Data is securely deleted or anonymized, so it can no longer be linked to You. We may retain de-identified or aggregated data for statistical analysis and business planning, including after Your account has been closed.

    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

    The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Disclosure of Your Personal Data

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation
    • Protect and defend the rights or property of the Company
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of Users of the Service or the public
    • Protect against legal liability

    Security of Your Personal Data

    The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Detailed Information on the Processing of Your Personal Data

    Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

    Analytics

    We employ third-party tracking technologies, such as Meta Pixel and Google Analytics, to analyze the behavior of users on our Service and to enhance your user experience. These technologies help us improve Our website's functionality and provide targeted advertisements based on Your browsing activities and preferences. By using Our Service, You consent to the deployment of these tracking technologies and the collection and processing of Your Personal Data as described in the privacy policies of such third-party tracking providers. You have the option to opt-out of these tracking services at any time by adjusting Your browser settings or visiting our Cookie Preferences page.

    • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    • Elevar

    Elevar is a data collection and analytics service.

    For more information on the privacy practices of Elevar, please visit their Privacy policy: https://www.getelevar.com/legal/privacy/

    Email Marketing

    We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

    We may use Email Marketing Service Providers to manage and send emails to You.

    • Klaviyo

    Klaviyo is an email marketing sending service.

    For more information on the privacy practices of Klaviyo, please visit their Privacy policy: https://www.klaviyo.com/privacy

    • Attentive

    Attentive is an email and SMS marketing service.

    For more information on the privacy practices of Attentive, please visit their Privacy policy: https://www.attentive.com/legal/privacy

     

    Behavioral Remarketing

    The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

    • Google Ads (AdWords)

    Google Ads (AdWords) remarketing service is provided by Google Inc.

    You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

    • Facebook

    Facebook remarketing service is provided by Facebook Inc.

    You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

    To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

    Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

    For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

    Payments

    We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

    We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    • Stripe

    Their Privacy Policy can be viewed at https://stripe.com/us/privacy

    • PayPal

    Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

    • Amazon Pay

    Their Privacy Policy can be viewed at https://pay.amazon.com/help/201751600

    • Shopify

    Their Privacy Policy can be viewed at https://www.shopify.com/legal/privacy

    Users Residing in California -- CCPA/CPRA Privacy

    Your Rights under the CCPA/CPRA

    Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

    • The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
    • The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.
    • The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our CCPA Privacy Request Form section at https://alayanaturals.com/pages/ccpa-opt-out.
    • The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:
    • The categories of Personal Data collected (see table T.1 below)
    • The sources from which the Personal Data was collected
    • The business or commercial purpose for collecting or selling the Personal Data
    • Categories of third parties with whom We share Personal Data
    • The specific pieces of Personal Data we collected about You

    We collected the following categories of PII (A, B, D, E, F, and G) as defined in the California Consumer Privacy Act within the last twelve months. Our uses of this PII are detailed above in this Privacy Policy:

    Table T.1

    Category

    Examples

    Collected

    A. Identifiers

    Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

    YES

    B. Personal information categories listed in the California Consumer Records statute (Cal. Civ. Code § 1798.80(e))

    Name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.

    YES

    C. Characteristics of protected classifications under State or federal law

    Religious affiliation, ethnicity, etc.

    NO

    D. Commercial

    Records of products or services purchased.

    YES

    E. Biometric Data

    Fingerprints or footprints.

    NO

    F. Internet or other similar network activity

    Browsing history, search history, information on a consumer’s interaction with a Services, application, or advertisement.

    YES

    G. Geolocation data

    Physical location or movements.

    YES

    H. Audio, electronic, visual, thermal, olfactory, or similar information

    N/A

    NO

    I. Professional or employment-related information

    N/A

    NO

    J. Educational information

    N/A

    NO

    We obtain the categories of PII marked “YES” in the above table (Table T.1) directly from California residents when they complete forms through our Services or provide it to us as a part of a transaction or inquiry concerning our Services. We also obtain these categories of PII indirectly from California residents while observing their actions on our Services and from third parties or service providers that they have authorized to receive and share PII.

    • The right to correct inaccurate Personal Data. You have the right to request the correction of any personal information We have collected about You that is inaccurate. We understand the importance of accurate data, and we are committed to maintaining the correctness of the information We hold. If you believe that any Personal Data We possess about You is incorrect or incomplete, you may submit a request for correction. To do so, please contact us at privacy@alayanaturals.com with the subject line "Request for Correction of Personal Data." In Your request, please clearly describe the information You believe is inaccurate and the correction you are proposing. We may require documentation or other evidence to verify the accuracy of the proposed correction. Upon receiving Your request, We will review it in accordance with applicable laws and our internal policies. If We determine that a correction is warranted, We will make the appropriate adjustments to your Personal Data in Our systems. We will also communicate any corrections made to any third parties with whom We have shared Your Personal Data, where applicable and required by law. Please note that this right to correct does not apply to information that is subject to an exemption under the CPRA or other applicable laws.
    • The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.
    • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:
    • Denying goods or services to You
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to You
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

    Exercising Your CCPA/CPRA Data Protection Rights

    In order to exercise any of Your rights under the CCPA, as amended by the CPRA, and if you are a California resident, You can email us at privacy@alayanaturals.com or visit our Customer Service Request Form at https://alayanaturals.com/pages/customer-support.

    The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

    Do Not Sell My Personal Information

    We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA, CPRA, or other applicable law.

    If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under the CCPA, CPRA, or other applicable law, you may do so by following the instructions below.

    Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

    Website

    You can opt out of receiving ads that are personalized as served by our Service Providers by using our CCPA/CPRA Privacy Request Form section at https://alayanaturals.com/pages/ccpa-opt-out.

    The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

    Mobile Devices

    Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

    • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
    • "Limit Ad Tracking" on iOS devices

    You can also stop the collection of location information from Your mobile device by changing the prefhttps://alayanaturals.com/pages/ccpa-opt-outerences on your mobile device.

    "Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

    Our Service does not respond to Do Not Track signals.

    However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

    Children's Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    Your California Privacy Rights (California's Shine the Light law)

    Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

    If you'd like to request more information under the California Shine the Light law, You can contact Us using the contact information provided below.

    California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

    California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

    To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

    Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

    Users Residing in other States

    Colorado Residents

     We do not conduct business in Colorado, control or process the personal data of 100,000 or more consumers during a calendar year, or derive revenue or receive a discount on the price of goods or services from the sale of personal data.

    Connecticut Residents

    During the preceding calendar year, we did not control or process the personal data of at least 100,000 consumers or derive more than 25% of our gross revenue from the sale of personal data.

    Montana Residents

    We do not control or process the personal data of 50,000 or more Montana residents during a calendar year or derive over 25% of its revenues from the sale of personal data and control or processing of personal data of 25,000 or more Montana residents. Therefore, the Montana Consumer Data Privacy Act does not apply to our collection or use of PII.

    Nevada Residents

    If you are a resident of Nevada, you may provide notice to us to limit the sale of your PII to third parties for resale or licensing purposes. However, we do not sell your PII for such use. To notify us that you wish to limit the sale of your PII to third parties for resale or licensing purposes, you may contact us at privacy@alayanaturals.com. In your submission, please include the statement “Nevada Do Not Sell Request,” along with your name, address, and user account information.

    Tennessee Residents

    We do not exceed $25 million in annual revenue, control or process the personal information of 175,000 or more Tennessee consumers, or control or process the data of 25,000 consumers while deriving more than 50% of its gross revenue from the sale of personal information.

    Texas Residents

    We are considered a small business as defined by the Small Business Administration and, therefore, is exempt from the Texas Data Privacy and Security Act. However, we generally collects and processes PII only to the extent that it is adequate, relevant, and reasonably necessary for the purposes disclosed in this Privacy Policy. The categories of PII collected by us are disclosed within this Privacy Policy, in particular in Table T.1 above, and Texas residents may request, free of charge, information of the PII collected from them twice annually.

    Utah Residents

    We do not have annual revenues of $25,000,000 or more and control or process the PII of 100,000 or more consumers. Therefore, the Utah Consumer Privacy Act does not apply to our collection and use of PII.

    Virginia Residents

    We do not control or process the personal data of at least 100,000 Virginia residents or control or process the personal data of at least 25,000 Virginia residents and derive more than 50% of its gross revenue from the sale of personal data. For these reasons, the Virginia Consumer Data Protection Act (VCDPA) does not apply to our collection and use of PII.     

    Users Residing in the European Union

    Rights of European Citizens

    We adhere to the EU-U.S. Data Privacy Framework (“DPF”) Principles, including the DPF’s Supplemental Principles, and we comply with the Principles in handling all data from EU-citizens. We are subject to the enforcement powers of the United States Federal Trade Commission (“FTC”) in relation to its handling of user data. We are not certified under the DPF by the FTC or any other regulatory body but we adhere to the Principles in handling all data from EU-citizens to the best of its abilities.

    If you are a European citizen, you are entitled to certain rights regarding the protection of your Personally Identifiable Information and Personal Data, which are subject to limitations set forth in the EU GDPR and its applicable case law. These rights are:

    • The right to access and correct the information that we process about you;
    • The right to transfer all or a part of the information collected about you to another data controller, where it is technically feasible;
    • The right to the erasure of data concerning you, subject to our right of retention under the law;
    • The right to object to the processing of Personally Identifiable Information and Personal Data where you dispute the accuracy of the data, the processing is not lawful, we no longer need the information for the purposes of processing, or you have raised an objection for personal reasons;
    • The right to revoke your consent to data processing;
    • The right to object to the processing of your Personally Identifiable Information and Personal Data for marketing purposes;
    • The right to object to the processing of Personally Identifiable Information and Personal Data for direct marketing or for personal reasons that arise from your particular situation; and
    • The right to file a complaint with a data protection authority.

    To exercise these rights, you may either opt out of receiving communications from us by unsubscribing to our e-mails or by contacting us at privacy@alayanaturals.com. You do not need to pay a fee to exercise these rights, however, we reserve the right to charge a reasonable fee if your request is unreasonable or excessive. To confirm your request, we may need to request specific information from you as a security measure to ensure that personal data is not disclosed to an unauthorized third party. We will attempt to respond to all legitimate requests within thirty (30) days.

    For further information regarding your privacy rights as a citizen of the EU, please visit the U.S. Department of Commerce’s Services at https://www.commerce.gov/ and the DPF overview webpage at https://www.dataprivacyframework.gov/s/program-overview.

    Global Privacy Control

    We do not yet recognize Global Privacy Control signals, but we strive to comply with any requests to opt out from the collection and use of PII. Should you wish to opt out from the collection and use of your PII, please contact our Data Protection Officer through the contact information provided in this Privacy Policy.

    Links to Other Websites

    Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Incorporation of Terms of Service

    This Privacy Policy is part of and incorporated by reference into the Terms of Service that govern your use of our Service. By accessing and using our Service, you agree to be bound by the terms and conditions outlined in our Terms of Service and this Privacy Policy. If you have not yet reviewed the Terms of Service applicable to our Service, please do so here: https://alayanaturals.com/pages/terms-of-service. Your continued use of our Service constitutes your acceptance of these terms and any updates that we may make to them in the future.

     

    Contact Us

    If you have any questions about this Privacy Policy, You can contact our Data Protection Officer (DPO) at:

    • By email: privacy@alayanaturals.com